TERMS & CONDITIONS

• The original driving license must be submitted to us before taking the vehicle, and it will be kept with us until the end of the rental period. Without the submission of the original driving license, we will not be able to provide you with the car. This requirement ensures that we can verify that the renter is legally eligible to drive the vehicle and helps maintain safety standards throughout the rental period. The submission of the driving license is a necessary part of the rental agreement to avoid any issues during the trip
• Foreign nationals or Non-Resident Indians (NRIs) are allowed to submit their passport as a substitute for a driving license. This option is provided to accommodate individuals who may not possess a local driving license . By submitting the passport, foreign nationals or NRIs can still fulfill the necessary documentation requirements to rent a vehicle. This ensures that all renters, regardless of nationality or residence status , can enjoy a smooth and hassle-free rental experience.

EMPLOYED PERSON

• For employed individuals, it is mandatory to submit a valid Employment ID issued by their current employer. Along with this, a clear copy of the Aadhar Card must be provided for identity verification. Both documents must be genuine and current at the time of submission.

SELF-EMPLOYED PERSON

• For Self-employed individuals, For self-employed individuals, it is mandatory to submit a valid GST Registration Certificate to confirm your business status. Additionally, a clear and legible copy of your Aadhar Card must be provided for identity verification. Both documents must be genuine and up-to-date at the time of submission.

• Wheelz45 reserves the right to cancel your booking without a refund if you are found to be under the influence of alcohol or drugs at the time of vehicle pick-up. Additionally, the consumption of alcohol , tobacco, or weed inside the vehicle is strictly prohibited. Any violation of this policy will result in a penalty of ₹10,000 .

• Carrying animals or transporting commercial goods in the vehicle is strictly prohibited. This policy ensures the safety and cleanliness of the vehicle for all users. Any attempt to do so will result in immediate cancellation of your booking. Additionally, vehicles are not to be used for commercial purposes under any circumstances. Written permission from Wheelz45 management must be obtained if commercial use is necessary.

• Renters are responsible for documenting the condition of the vehicle both inside and outside using photos and videos before taking delivery. This step ensures that the initial state of the vehicle is clearly recorded. Failure to do so may result in disputes regarding damage. Any new damage found upon return of the vehicle will be assessed accordingly. Renters will be charged for any damage identified during the return inspection.

• For self-pickup, punctuality is essential. Delays in pickup will not result in any changes to the booking time or charges. It is the renter's responsibility to ensure they arrive on time for the pickup. For doorstep delivery, the delivery time may vary depending on the availability of the driver and traffic conditions . The actual start time of the trip will be determined based on the time of delivery.

• In the event of a breakdown, it is important that you do not attempt to touch or tamper with any parts of the car. For your safety and to avoid further damage, immediately contact the Wheelz45 Team. The team will provide you with specific instructions on how to proceed. Follow their guidance carefully to ensure proper handling of the situation. Any unauthorized handling of the vehicle may result in penalties or additional charges

• The car must be returned at the scheduled time to avoid any inconvenience. If you wish to extend your trip, it is important to notify us at least 4 hours in advance. This allows us to make the necessary arrangements and ensure availability. Failure to inform us on time will result in a penalty. The penalty amount will vary depending on the type of car rent.

• The car must be returned at the scheduled time as agreed during the booking. If you wish to extend your trip, you must notify us at least 4 hours before the scheduled return time . Extensions are subject to availability and must be approved by the Wheelz45 team. Failure to inform us in advance may result in a penalty being applied. The penalty amount will vary based on the type of vehicle rented and the duration of the delay